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Mr-Glass Windows & Doors: The West Palm Beach Owner’s Guide
We stock and install Mr-Glass-compatible windows and doors across West Palm Beach, with most replacement projects running $4,500-$15,000 for standard window replacement and $8,000-$25,000 for impact-rated installations. Most Mr-Glass parts we carry are available same-day from our West Palm Beach warehouse, and our crews can typically measure, order, and install within a week for non-impact units, two to three weeks for impact-rated glass that requires Miami-Dade notice of acceptance documentation. The failure usually announces itself slowly: a sash that sticks in the humidity of a July afternoon, a weep hole clogged with sand from a passing storm, or a seal that fogs between the panes after a cold snap - the kind of thing a homeowner notices first on the west-facing windows that take the afternoon sun.
Which Mr-Glass Models This Applies To
Mr-Glass has produced several series over the past two decades, and the part you need depends on the generation. The 5000 Series vinyl single-hung and horizontal slider units, common in West Palm Beach subdivisions built between 2005 and 2015, use a specific sash balance shoe and tilt latch profile that changed in 2012 - the post-2012 version is slightly wider at 1-1/4 inches versus the earlier 1-1/8 inch, and the two are not interchangeable. The 7000 Series impact-rated line, which carries the Miami-Dade HVHZ certification required for homes east of I-95 in Palm Beach County, uses laminated glass with a 0.090-inch interlayer and a reinforced frame that accepts only OEM-specified hardware; aftermarket tilt latches and locks exist but void the impact certification if they are not tested as part of the complete assembly.
To identify your unit, open the sash and look for the etched manufacturing label in the upper right corner of the glass or the stamped code on the frame edge. It will read something like “MG-5120-SH” for a 5000 Series single-hung, 52-by-80-inch rough opening. Bring that code when you call - it saves a trip. We are an independent service provider, not affiliated with Mr-Glass, but we maintain cross-referenced spec sheets for every series they have sold in South Florida, including the discontinued 3000 Series that still turns up in Lake Worth and Riviera Beach renovations.
Signs Your Mr-Glass Windows & Doors Is Failing

- Sash won’t stay open or slams shut. The coil balance spring has lost tension, usually from corrosion accelerated by West Palm Beach’s salt air. The spring sits inside the jamb liner and carries the full weight of the sash; when it fails, the window becomes a safety hazard in a home with children.
- Fogging between double-pane glass that won’t wipe away. The insulated glass unit (IGU) seal has failed, allowing moist Florida air to enter the space between lites. Once fog appears, the Low-E coating and argon fill are already compromised; the IGU needs replacement, not cleaning.
- Water stains on the sill after moderate rain. The weep system is blocked with debris or the sill track is out of level, causing water to pool instead of draining to the exterior. In West Palm Beach, this often follows a tropical storm that drives rain at an angle the original design did not account for.
- Frame corners separating or vinyl discoloring to yellow. UV degradation and thermal cycling have broken down the PVC compound, particularly on south and west exposures. The frame loses structural integrity and may no longer hold a weather-tight seal against wind-driven rain.
- Lock won’t engage or handle spins freely. The multipoint lock mechanism has worn or the keeper has shifted as the house settled. On impact-rated units, this is critical - the lock is part of the pressure-rated system, and a failed lock means a failed unit during a storm event.
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AfterReplacement Cost & What’s Included
For Mr-Glass window replacement in West Palm Beach, we quote a flat installed price that includes removal, disposal, new unit, exterior trim wrap in white or bronze aluminum, interior trim touch-up, and a written warranty. Standard vinyl replacement windows run $4,500-$15,000 depending on count, size, and whether we are matching existing grid patterns. Impact-rated Mr-Glass-compatible units, the kind required for coastal Palm Beach County, start higher at $8,000-$25,000 because every unit must carry a current Miami-Dade NOA (Notice of Acceptance) and be installed with documented fastener spacing and sealant bead dimensions.
What moves the number: quantity of openings, second-story access requiring scaffolding, stucco or drywall repair scope, and whether the original frames are square within 1/4 inch - out-of-square rough openings require reframing, which we price separately in writing before work starts. Under Clause 1 of the Haven Standard, the price you sign is the price you pay; no change proceeds without a signed change order. Every installation includes our documented photo record, standard, not an upgrade.
DIY or Call Us?

A homeowner can safely check a few things: clear weep holes with a pipe cleaner, lubricate the lock with a silicone spray, and confirm the sash is fully seated in the track. These are maintenance, not repair, and they tell you whether the problem is debris or something structural.
Where DIY goes wrong: replacing an IGU requires specialized tools to separate the sash from the frame without cracking the vinyl; installing a coil balance spring under tension can lacerate a hand or launch hardware across the room; and impact-rated units must be installed to the exact fastener pattern in the Miami-Dade NOA or the certification is void, which your insurer may notice after the next storm. We have cleaned up enough partial DIY jobs in West Palm Beach to say this plainly: if the repair involves disassembling the sash or handling laminated glass, call us. We carry the parts, we pull the permits when required, and we document the installation to the NOA spec. Call (561) 475-3903 to schedule your free estimate.
FAQs
Vinyl frames typically last 20-25 years in South Florida’s climate, though the IGU seal often fails at 12-18 years due to thermal cycling and UV exposure. West Palm Beach’s salt air accelerates hardware corrosion, particularly on east-facing units. Call (561) 475-3903 for an exact quote - estimates are free.
The IGU can be replaced while keeping the original frame and sash if the vinyl is still sound and the hardware points align. This costs roughly 40-60% of full replacement but requires exact glass thickness and Low-E coating match. We verify both before ordering. Call (561) 475-3903 for an exact quote - estimates are free.
A typical single-unit replacement takes 2-3 hours; a whole-house job of 10-15 units is usually completed in 2-3 days, including trim and cleanup. Impact-rated units add time for permit verification and inspection scheduling. Call (561) 475-3903 for an exact quote - estimates are free.
We stock common balances, tilt latches, locks, and keepers for the 5000 and 7000 Series in our West Palm Beach warehouse. Discontinued 3000 Series parts and custom-size IGUs are typically 5-10 business days out. Call (561) 475-3903 for an exact quote - estimates are free.
Measure twice, document everything, then get out of the way and let the work speak. That’s how we have kept projects within a few percent of the agreed price across 4,000-plus jobs since 2007.
Written by Grant Rowan, Owner, Rowan Construction Group West Palm Beach at Rowan Construction Group West Palm Beach, serving West Palm Beach and nearby areas.







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